This guide is for anyone considering or already part of Donna's talent journey, whether you're exploring working with us, actively in our process, or recently matched with a client.
We've created this guide to give you a clear picture of what to expect at each stage and what we expect from you. We want you to understand why we do things the way we do and how you can succeed along the way.
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New here? If you haven't applied yet and want to learn more about opportunities at Donna, visit our careers page. If you're already in our process, check your email for updates or reach out to your point of contact at Donna.
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Many talented people work as freelancers, never knowing when a client might disappear. At Donna, we pay you during training, throughout the matching process, and even between clients if turnover happens (assuming performance standards are met). We're selective about our clients and focus on building long-term partnerships.
We provide comprehensive training to set you up for success, followed by coaching during the matching period as we find the right client fit.
Once you're working with a client, you stay a Donna employee. You'll have ongoing coaching, mentorship, and support to help you succeed in your role and advance your career.
Here's an overview of our process from your application in recruiting to full-time employment:
Below, we'll walk through each stage in detail - what happens, what to expect, and what we expect from you.
This is where we meet you for the first time. The recruiting process typically starts up to 6 weeks before training begins.
What happens: We start by reviewing applications based on relevant experience and your responses to key questions. If there's a good fit, we'll ask you to complete the EF SET Assessment and submit an introduction video. About 65% of people who complete the assessment and submit introduction videos are invited to interview.